FREE SHIPPING
SPEND $250 OR MORE AND RECEIVE FREE EXPRESS SHIPPING AUSTRALIA-WIDE
Shipping Information & Delivery Policy
We dispatch all in-stock research products from within Australia, providing fast nationwide delivery, tracking information, and reliable customer support throughout the shipping process.
Overview
Peptide Lord Lab ships Australia-wide from Sydney, New South Wales.
All orders are dispatched using Australia Post Express Shipping and are supplied strictly for laboratory and research purposes only.
Order Processing
Orders are processed after payment has been received and confirmed.
Please allow up to 1 business day for order verification, payment confirmation, packing and dispatch.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been dispatched, you will receive shipping confirmation and tracking details.
Shipping Method
All Australian orders are shipped via Australia Post Express Post.
Delivery timeframes are determined by Australia Post and may vary depending on your location, weather conditions, peak periods and other factors outside our control.
For the latest delivery information, customers can refer to the Australia Post delivery network and service updates.
Tracking Information
Once your order has been dispatched, tracking details will be provided via:
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Email
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WhatsApp (where a valid mobile number has been provided)
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Tracking updates are generated by Australia Post and may take time to appear after the parcel has been lodged into their network.
Estimated Delivery Times
After dispatch, most Express Post shipments arrive within a few business days; however, delivery timeframes are not guaranteed.
Remote and regional locations may experience longer delivery times.
Peptide Lord Lab cannot guarantee specific delivery dates and is not responsible for delays caused by Australia Post or other circumstances beyond our control.
Shipping Coverage
We currently ship to addresses within Australia only.
At this time, international shipping is not available.
Incorrect Shipping Information
Customers are responsible for ensuring that shipping details are accurate and complete at the time of purchase.
Peptide Lord Lab is not responsible for delays, non-delivery or additional costs resulting from incorrect address information supplied by the customer.
If you notice an error in your shipping details, please contact us as soon as possible. While we will do our best to assist, we cannot guarantee changes once an order has entered the dispatch process.
Lost, Delayed or Damaged Parcels
If your parcel appears lost, significantly delayed or arrives damaged, please contact us promptly.
We will work with Australia Post to investigate the shipment and assist where possible.
Claims relating to lost or damaged shipments may require additional information and investigation before a resolution can be determined.
Contact Us
For shipping enquiries, order updates or delivery assistance, please contact our support team:
Email: info@peptidelordlab.com.au
WhatsApp: +61 466 329 309
We aim to respond to all enquiries as quickly as possible during business hours.
Research Use Notice
All products supplied by Peptide Lord Lab are intended strictly for laboratory and research purposes only and are not for human consumption.